E-Learning Policies E-Learning Policies
These provisions aim to set regulatory controls and standards to
ensure the quality of e-learning and training practices. We update these
policies periodically to ensure the continuity of achieving e-learning
standards of all types and patterns per the law in force in the Kingdom.
Last update on March/2025
This policy clarifies the terms, conditions, and regulations for
using the Kpfht Health Education
Platform.
Registering on the platform acknowledges your acceptance of these
terms and conditions. If you do not agree to all the terms and conditions of
this policy, you will not have the right to use the services provided by the
platform.
Academic Integrity Policy
Academic integrity is a practice that expresses commitment to
ethical standards and transparency in all aspects of our educational platform
and all its experiences and parts, ensuring non-discrimination and justice for
all without prejudice.
- Our educational platform
adheres to the highest standards of integrity and ethics in all its
practices and operations.
- All employees, partners, and
customers of our educational platform must adhere to the principles of
integrity, ethics, laws, and legislation issued by the Kingdom of Saudi
Arabia.
- All users must abide by the
rules of integrity and ethics and not attempt to defraud or damage any
part of the platform or its educational materials.
- You can report any academic
integrity policy violations on the platform by contacting [email protected]. We will conduct the necessary investigations of any
violation.
- The performance and operational
processes of the platform are periodically evaluated to ensure compliance
with the principles of integrity and ethics and identify any areas that
need improvement.
Forms of Academic Integrity Violations
Integrity violations include:
- Cheating on educational tests.
- Impersonating others or
inputting incorrect information.
- Unlawfully exploiting the
cooperation of others or using unauthorized sources.
- Falsifying and manipulating
information and data.
- Using any illegal means to
obtain information or educational materials.
Actions Taken in the Event of a Violation of Academic Integrity
We take specific actions to address the situation in the event
of a violation of academic integrity. These actions include notifying those
concerned, including trainees, trainers, and administrative staff, stopping
access to the platform by the person associated with the violation until the
matter is verified, and in the event of verification of the breach, appropriate
punishment is applied, such as retesting, erasing progress in educational
experiences or training program, restricting access to the platform, or
permanently cancelling the account, and we will document all violations and
actions taken.
Usage Policies
KPFHT Commitments
- At KPFHT, we commit to
achieving the highest quality standards of health education and
maintaining the educational processes with the Saudi Commission for Health
Specialties and the National E-learning Center requirements.
- We pledge to maintain the
confidentiality of information for all parties involved in the educational
process (trainees -
- trainers - training
institutions - external content - internal content)
- We undertake not to publish any
content or recorded material for any activity before obtaining permission
and signing the agreement with the trainer or scientific committee that
owns the material.
- The KPFHT team (employees or
service/education providers) ensures the maintenance of academic integrity
and information confidentiality.
Registration and Account Creation
To access the training programs and health events offered
through KPFHT platform www.Kpfht-lms.com, you must register and create a new user account,
- By registering and creating an
account, you agree to provide accurate and complete information about
yourself while ensuring that your account information is updated,
- At KPFHT, we are keen to
protect your data through our commitment to the platform's privacy policy.
- The KPFHT platform has the
right to verify the user's identity upon accessing the platform.
Verification can be done either by using the beneficiary's national ID
number or through two-step verification methods such as email or mobile.
Registration for Health Activities Offered Through KPFHT
- Once you register for the
health event offered through the KPFHT platform, you are subject to the
policy and requirements of the event provider, including (fees - tests -
nominations - certificates) and others.
- If you register for the event,
you must provide any additional information requested by the event
provider.
E-Learning
KPFHT platform is committed to managing and providing e-learning
services in accordance with the standards and requirements of the National
E-Learning Center to serve the educational process through:
- Providing the possibility of attending
health events of all kinds (synchronous virtual events - asynchronous
virtual events - physical events)
- Providing educational materials
in various formats, with the ability to download them based on event
provider requirements.
- Evaluation and performance
measurement tools to follow the educational process and assist in future
development
- The trainee must attend the
health event per the event's requirements to meet the e-learning
standards.
Attending Health Events
Attending Synchronous Virtual (Remote) Events:
KPFHT hosts continuing health education events and
programs through the platform www.Kpfht-lms.com and using virtual classrooms. We emphasize that attending
these activities remotely (synchronously) is equivalent to physical attendance;
the trainees are entitled to receive a certificate of attendance and CME hours
when they fulfill the following conditions:
- Being among the target group
for attendance as announced on the platform (if the program is accredited
with CME hours).
- Commitment to the policies of
the event provider and fulfilling its conditions, if any.
- The absence should be at most
25% of the total duration of the event.
- Providing the correct
classification number of the Saudi Commission for Health Specialties.
- Meeting the passing
requirements and achieving the minimum specified exam score, if any.
The trainee must attend at least 75% of the event's duration.
Failure to meet any of the previously mentioned requirements will result in the
trainee being ineligible for the certificate of attendance and any CME hours
earned during the event without any form of compensation.
Attending Asynchronous Virtual Events (Recorded -Library):
KPFHT Library offers recorded health education activities and
training courses, available at any time for trainees to attend. The trainees
are entitled to receive a certificate of attendance and CME hours when they
fulfill the following conditions:
- Being among the target group
for attendance as announced on the platform (if the program is accredited
with CME hours).
- Commitment to the policies of
the event provider and fulfilling its conditions, if any.
- Completing the training program
within the specified duration announced on the platform.
- Providing the correct
classification number of the Saudi Commission for Health Specialties.
- Meeting the passing
requirements and achieving the minimum exam score, if any.
Failure to meet any of the previously mentioned requirements
will result in the trainee being ineligible for the certificate of attendance
and any CME hours earned during the event without any form of compensation.
Attending Physical Events (Attendance at Headquarters):
KPFHT platform allows you to register for events hosted at the
headquarters of continuing medical education program providers. Through the
platform, you can easily register for the event, make payment of any event fees
(if applicable), and subsequently attend the event at its venue without any
hassle. The trainees are entitled to receive a certificate of attendance and
CME hours when they fulfill the following conditions:
- Being among the target group
for attendance as announced on the platform (if the program is accredited
with CME hours).
- Commitment to the policies of
the event provider and fulfilling its conditions, if any.
- Attendance confirmation by
scanning the trainee's QR code at the event site to prove attendance and
departure.
- Meeting all training
requirements to obtain the certificate and CME hours, if any.
- The trainee must attend at
least 75% of the event's duration. Failure to meet any of the previously
mentioned requirements will result in the trainee being ineligible for the
certificate of attendance and any CME hours earned during the event
without any form of compensation.
Earning CME Hours accredited by the Saudi Commission for Health
Specialties
To earn CME hours for attending training courses and health
events through the KPFHT platform,
health practitioners must fulfill the following conditions approved by the
Saudi Commission for Health Specialties:
- We will display the number of
CME hours accredited by the SCFHS for any course, program, conference, or
lecture for the target audience on the platform with a unique design
through both written and visual means.
- The practitioner must attend at
least 75% of the event duration to obtain the CME hours.
- If a participant is absent from
an event, or if their absence exceeds 25% of the event's duration, they
will not be counted for any continuing education hours, regardless of
whether they paid a fee. In such cases, the participant cannot request any
CME hours or a refund of the amounts paid.
- The platform is not responsible
for CME hours for participants whose specialization differs from the
event's target audience. Practitioners who voluntarily join the event are
responsible for ensuring their specialization matches the target audience.
- The platform is not responsible
for CME hours for participants attending another event simultaneously.
- In Hybrid/Blended events
(physical attendance + remote attendance), CME hours are counted when
registering in one of the two ways of attendance, and it is not possible
to register in both ways to obtain more hours.
- The platform is not responsible
for CME hours for practitioners with expired SCFHS licenses.
- The platform is not responsible
for practitioner registration number errors that may prevent earning CME
hours. The practitioner must keep their data accurate since we send it to
the Saudi Commission for Health Specialties.
Payment and Fees:
KPFHT platform provides safe and diverse payment methods to
ensure the ease of joining health events using the appropriate payment method
for you, taking into account the following:
- Registration fees must be paid
within 48 hours. Otherwise, we reserve the right to cancel registration
for events that require seat reservations and confirmation.
- If registrants choose to pay
the fees via bank transfer, or other electronic payment methods associated
with the platform, they will immediately receive a notification of
successful registration via email.
- When paying via bank transfer,
the receipt of payment will be confirmed via email within two working
days. If the invoice is not received by email and is not present in the
trainee's account on the platform after two working days, please contact
us at [email protected] and
attach a copy of the bank transfer for our verification.
- We have the right to decline or
cancel your order for various reasons, such as unavailability of the
course or service, mistakes in product or service description or price,
errors in your order, or late confirmation of your seat reservation.
- We reserve the right to refuse
or cancel your order if fraud or a suspicious or illegal transaction is
suspected.
- We reserve the right to cancel
any training course in which you have registered without prior notice,
while committing to refund the fees for the cancelled course within a
maximum of 14 working days from the cancellation date, in accordance with
the registration, cancellation, and refund policies outlined for the
event.
- Registration fees can be paid
in cash at the event venue (for physical events) in case of system
malfunction or as per event requirements.
Cancellation and Refund:
- No refunds will be issued if
the registrant fails to follow the event details, does not match the
target group, or does not adhere to the registration and cancellation
policies stated by the activity provider. Read and follow all instructions
on the platform to avoid any issues.
- Registration cannot be
cancelled, and amounts paid in the asynchronous virtual events category
(recorded events - library) will not be refunded under any circumstances.
- When cancelling registration
for physical (in-person) or simultaneous virtual (remote) events, the
following cancellation and refund conditions will be applied:
- If you cancel your registration
22 days or more before the event date, 100% of the registration fee will
be refunded.
- If you cancel your registration
within 4-21 days before the event date, 70% of the registration fee will
be refunded, and 30% will be deducted as an administrative fee.
- If you cancel your registration
within three days or less of the event date, your registration fee will
not be refunded.
- The user will receive a refund
for the payment amount minus any administrative, transfer, or payment
method fees.
- You can cancel your
registration by logging into your account, requesting cancellation,
entering the required information, and agreeing to cancellation and refund
terms.
- If there is no option to cancel
your registration on the activity page, you can request a cancellation by
sending a message to [email protected] with your user’s name, email address,
confirmation number, contact number, payment amount, and receipt.
- If the platform offers a
discount on activity fees, those who registered before are not entitled to
compensation for the price difference.
- If the event provided by KPFHT
is cancelled or postponed, we will notify you in advance. You have the
right to receive a full refund of your registration fee without any
deductions. The refund will be processed using the same payment method
used for registration, or it can be transferred to your wallet on the
platform.
User Behavior
You agree to use KPFHT in a manner consistent with all
applicable laws and regulations in the Kingdom of Saudi Arabia. You also agree
not to engage in any behavior that may harm the KPFHT platform or its users.
Intellectual Property Rights
All content on the KPFHT Platform is owned by KPFHT or its
licensors or executors and is protected by the rights of text, images, marks,
designs, copyrights, trademarks, and other intellectual property laws
applicable worldwide.
You agree not to reproduce, distribute, or create derivative
works based on any content on the KPFHT Platform without its prior written
consent.
Liability
KPFHT is not responsible for any damages, whether direct,
indirect, incidental, or consequential, that may arise from your use of the KPFHT
platform or any related services. KPFHT liability will not exceed the amount
you paid (if any) for access to health events.
The Law Governing
This policy, along with all its terms and conditions, will be
governed and interpreted in accordance with the laws of the Kingdom of Saudi
Arabia. Any disputes arising from or relating to these Terms of Use will be
exclusively subject to the jurisdiction of the courts of the Kingdom of Saudi
Arabia.
Changes to the E-learning Policies
The platform has its own discretion to update this E-learning
Policy at any time. An updated version of this Policy will be effective
immediately upon the posting of the revised Policy unless otherwise specified.
Your continued use of the platform and Services after the effective date of the
revised Policy (or such other act specified at that time) will constitute your
consent to those changes.
Agree to the E-learning Policies
You acknowledge that you have read this Policy and agree to all
its terms and conditions. Your use of the platform signifies your acceptance of
this Policy and its terms and conditions. If you do not agree to this Policy,
you must not use any of the content or the services offered through the
platform.
The Approved Channels for KPFHT Platform
KPFHT is responsible for all announcements, notices, and news
issued by its official channels and is not responsible for any rumours, false
information, or advertisements published through other channels.
X: https://x.com/KPFHTLMS
Instagram: www.instagram.com/kpfhtlms
Contact Us
If you have any questions regarding our E-learning policies or
Terms and Conditions of Use, you can contact us:
- Through your profile on the
platform (complaints and suggestions)